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Western Digital My Book Essential 500GB External USB 2.0 Hard Drive | 
| Brand: Western Digital
Category: CE
Buy New: £58.65
New (26) from £55.00
Rating:  166 reviews
Sales Rank: 26
Media: Electronics
Autographed: No
Memorabilia: No
Fragile: No
Batteries Included: No
Hard Drive Size: 500
Shipping Weight (lbs): 2.5
Dimensions (in): 5.4 x 2.1 x 6.5
MPN: WDH1U5000E
Model: WDH1U5000E
UPC: 718037120928
EAN: 0718037120928
ASIN: B000WP0NM8
Release Date: November 25, 2007
Shipping: Eligible for Super Saver Shipping
Availability: Usually dispatched within 24 hours
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| Customer Reviews: Read 161 more reviews...
 Avoid this product at all cost... Yours! January 7, 2009
C. Morley
0 out of 1 found this review helpful
I received a Western Digital external 1TB for Xmas.
The very first time I tried backing up my computer, the cat bumped the cord and now it's DEAD.
I can't see the WD with the utilities I have on my computer, so I'm on the hunt for recovery software.
A waste of money and a waste of time. I'm just glad I haven't been depending on it for months.
As soon as I get my stuff off, I'm taking it back for a refund!
Ho ho ho... yeah, right... thank you so much, Western Digital.
 Good product, nasty surprise. January 6, 2009
A. France (Blackpool, UK)
This overall is a useful product but bear in mind it comes with bundled software that installs itself to your boot drive without notification.
Purchase this hard drive at the risk of your data! January 6, 2009
T. Sullivan
1 out of 1 found this review helpful
This hard drive worked perfectly well for a good 12 months and then ceased to work for no apparent reason. I have since discovered that the chassis is working fine but the actual drive itself is defective. This means that a computer is able to detect the USB interface, but nothing more. I can not access the hard drive and it is now useless to me and I have lost all of my data.
I checked my warranty and I am entitled to a replacement, for which I have to pay the postage fees, but I am not entitled to data recovery. On the Western Digital website there is a list of data recovery specialists which if used will not void the warranty. I called the nearest UK company and was informed that they encounter 3 - 4 cases of exactly this type PER WEEK and that the standard price for data recovery is 334.00!!
THIS PRODUCT IS DEFECTIVE!
Western digital have no obligations to pay for data recovery and I have been advised that attempting to get any compromise from Western Digital will be a waste of time and phone bills.
I implore you to think very carefully and research before you buy this product. I will no longer be purchasing from Western Digital, this defective product has meant the permanent loss of much sentimental data.
Back up drive not doing its job December 31, 2008
badoubade (London)
2 out of 2 found this review helpful
well I used the drive for my backups and guess what, it stopped working after 6 months.
so i lost 500GB of content!
Very disapointed but again, anything can fail.
Not recommended. Spend a bit more and go for an Iomega, or buy 2 or 3 smaller drives.
 Fast, reliable and good value for money December 29, 2008
K. L. Wren (Herefordshire, UK)
1 out of 1 found this review helpful
I use three of these drives - one as the main working drive (I keep my actual PC drive free of data) and others which are used for backup along with some 1TB Freecom drives which I inter-change.
I like the design of these drives and the fact they stand on end thus reducing the footprint on my desk. They run almost silently, are fast and, unlike many other external hard drives, at most the casing only become mildly warm to touch rather than quite hot.
I've bought many Western Digital drives - starting several years ago with 40GB drives which felt huge at the time but are now virtually obsolete. In all the years I've used them - and I am quite a heavy user, I've never had one fail (unlike several PC internal hard drives which have died and taken all my data with them).
I can't fault the drives - they fulfil their promises and perform well so can be purchased in confidence.
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